Privacy Policy

Last Updated April 23rd, 2015

Simple English Version

  • You agree to this policy by using our site
  • We can change this policy at any time
  • You are responsible for understanding this policy
  • You do not need to give us personal information if you do not want to
  • We will not sell, rent, or trade your personal information
  • We will only share your personal information if you tell us we can
  • We do our best to keep your personal information safe
  • We may track the way you use our site

Full Version

This Privacy Policy governs the manner in which Packless Metal Hose, Inc (“Packless”) collects, uses, maintains and discloses information collected from Users of the website, the website and serivces available through these sites (the Packless Websites). This privacy policy applies to the Packless Websites and all products and services offered by Packless.

By using the Packless Websites and services, you signify your acceptance of this policy. If you do not agree to this policy, you may not use the Packless Websites and services.

Personal Identification Information

Packless may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on the Packless Websites. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from accessing certain areas of the Packless Websites or services provided on these sites.

Non-Personal Identification Information

Packless may collect non-personal identification information about Users whenever they interact with the Packless Websites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Packless Websites, such as the operating system and the Internet Service Providers used to connect to the Packless Websites and other similar information.

Web Browser Cookies

The Packless Website may use “cookies” as a means to track Users on the Packless Websites. Packless will never store Personal Identification Information in cookies and will only store tracking tokens or site preferences in cookies. Users may disable the cookies feature in their browsers, however, doing so may limit access to some areas or services of the Packless Websites.

Uses of Collected Information

Packless may collect and use Users personal information for the following purposes:

  • To improve customer service
  • To personalize user experience
  • To improve the Packless Websites and services
  • To process payments
  • To run a promotion, contest, survey or other site feature
  • To send periodic emails and updates to Users
  • To respond to User inquiries and questions


Packless adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure and destruction of personal information, username, password, transaction information and data stored on the Packless servers. Sensitive and private data exchange between the Packless servers and Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Passwords and credit card information are only stored and transmitted in heavily encrypted formats.

Sharing of Personal Information

Packless does not sell, trade, or rent Users personal identification information to any third party. Packless may share personal identification information with a third party only if explicitly permitted by the User. Packless may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates at any time for the purposes outlined above.

Third-Party Websites

Users may find content on the Packless Websites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to from the Packless Websites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies.

Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry.

This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the ZChillers website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.


Packless reserves the right to modify or update this privacy policy at any time. When we do, we will revise the date at the top of this page. We encourage Users to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Packless Websites and services following the posting of changes to this policy will constitute your acceptance of those changes.